# How To Send Client Reports from BetterShield Hub?

Send a weekly or monthly report for one site or tag to workspace members and confirmed client addresses.

In **[BetterShield Hub](/bettershield-hub/)**, **Client reports** under **Settings › Workspace** send a scheduled security report for one site or all sites carrying a tag.

_**Note:** Sign in to your free [BetterShield Hub](/bettershield-hub/) account. Your workspace role and site permissions determine which information and actions you can use._

## What it does

Hub client reports are part of the free workspace and do not require Ultra. They are separate from the [Ultra client report](/docs/client-report-schedule/) generated and scheduled on an individual WordPress site.

A report summarizes the selected sites for people who may not use Hub. You can preview it, send it now, pause it or delete it.

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## Step 1: Open Settings › Workspace

Open **Settings › Workspace** and select **New report**.

<figure class="doc-shot">
  <img src="/docs/screenshots/hub-client-reports.png" alt="BetterShield Hub New client report dialog with target, schedule, brand and recipient controls." width="2880" height="1800" loading="lazy" decoding="async">
  <figcaption>Client addresses receive nothing until they confirm the request by email.</figcaption>
</figure>

## Step 2: Send client reports

- Enter **Title** and choose **What it covers**: one site or one tag. Both start empty.
- Choose **How often**: **Weekly** (default, Mondays for the week before) or **Monthly** (the 1st for the month before).
- Leave **With your brand** on (default) or turn it off.
- Tick eligible **Members who get it**. None are selected by default.
- Add **Client addresses, one per line**, up to 20. The list starts empty.
- Select **Make report** and preview it.

## Recommended settings

Our advice:

- Use one report per client or operating group.
- Preview after changing tags or branding.
- Keep only people who need the report on its recipient list.

## What it can break and how to undo

A wrong tag or address can share a report with the wrong audience. Client addresses must confirm before receiving it, but selected members can receive it immediately.

Edit or pause the report to stop future sends. A sent report cannot be recalled.

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## Final Outcome

The preview shows the intended sites and branding.

- Client addresses show **confirmed**, **waiting to confirm** or **stopped them**.
- **Send now** reaches eligible recipients and does not move the schedule.

<figure class="doc-shot">
  <img src="/docs/screenshots/hub-client-reports.png" alt="BetterShield Hub New client report dialog with target, schedule, brand and recipient controls." width="2880" height="1800" loading="lazy" decoding="async">
  <figcaption>Example Hub client reports view. Check the saved values and status on your own site.</figcaption>
</figure>

## Related

- [Brand shared Hub pages](/docs/hub-workspace-brand/)
- [Organize a site in Hub](/docs/hub-site-organization/)
- [Schedule an Ultra client report](/docs/client-report-schedule/)

This is how you can send client reports from BetterShield Hub.

Getting Stuck? Feel free to contact our [Dedicated Support Team](/support/).