BetterShield
Security

Report a security issue

Found a vulnerability in BetterShield, BetterShield Ultra, BetterShield Hub or this site? Email it to support@wpdeveloper.com, and keep it private until it is fixed.

Email a report

What to put in the report

  • Which product and version: BetterShield (its version is on the Plugins screen), BetterShield Ultra, BetterShield Hub, or this site.
  • Where it is: the screen, the address, or the request.
  • How to reproduce it, step by step, from a fresh install if you can.
  • What someone could do with it, and what they would need first, such as an account, a role or a setting turned on.
  • Anything that shows it: a proof of concept, screenshots or logs.

While it is open

  • Test only on sites you own, or have permission to test.
  • Do not open, change or keep anyone else’s data.
  • Keep the details private, in the WordPress.org forums and everywhere else, until a fix has shipped.

Not a vulnerability?

Locked out of your own site

Get back in without FTP or a call to your host.

Locked out guide

Help with the plugin

Questions, tickets and the support forum.

Support