How To Prepare a Diagnostic Report With BetterShield?
Generate and copy a BetterShield setup report that excludes addresses, account names, network addresses, and keys.
In BetterShield, open BetterShield › Settings › General › Privacy & sharing › Report a problem.
What it does
Prepare the report describes the BetterShield and WordPress setup needed for diagnosis. It leaves out the site address, email addresses, usernames, IP addresses, credentials, and keys. What is left out of it lists the exclusions. Nothing is transmitted when the report is prepared.
Step 1: Prepare a Diagnostic Report
Select Prepare the report, read the generated output, then select Copy the report. Paste it into a request on BetterShield support only when you choose to send it.
Recommended settings
Review the copied text before sharing it. Add the exact error, time, and steps that produced the problem separately.
What it can break and how to undo
Preparing and copying are read-only. The copied text remains in the device clipboard until another copy replaces it. Clear the clipboard if the device is shared.
Final Outcome
The report should appear below the row and copy without including the site’s address, account names, network addresses, or secret values.
Related
This is how you can prepare a diagnostic report with BetterShield.
Getting Stuck? Feel free to contact our Dedicated Support Team.