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How To Secure your BetterShield Hub Account?

2 min read

Add Hub passkeys, turn on authenticator-app two-factor and keep recovery codes for your BetterShield Hub account.

In BetterShield Hub, the Passkeys and Two-factor sign-in cards on Settings › Account protect your Hub sign-in. They are separate from factors on a connected WordPress site.

Note: Sign in to your free BetterShield Hub account. Your workspace role and site permissions determine which information and actions you can use.

What it does

A passkey signs in with a fingerprint, face or device PIN. Authenticator-app two-factor asks for a code after another sign-in route. Recovery codes provide a backup for two-factor.

Step 1: Open Settings › Account

Open Settings › Account.

BetterShield Hub Account settings where passkeys and two-factor sign-in are managed.
Hub account factors protect Hub itself, not WordPress sign-ins.

Step 2: Secure your BetterShield Hub account

  • Under Passkeys, select Add a passkey, follow the device prompt and give it a name. No passkey exists by default.
  • Under Two-factor sign-in, start setup, scan the QR code, enter the code from your app and save the recovery codes. Two-factor is off by default.
  • Rename or remove old passkeys when needed.

Our advice:

  • Add at least one passkey on a device you control.
  • Keep recovery codes somewhere outside Hub.
  • Name passkeys by device so an old one is easy to identify.

What it can break and how to undo

Removing your last usable sign-in method can make access difficult. Keep another route before removing a passkey or turning off two-factor.

Remove a passkey from Hub and from the device or password manager that stores it. New recovery codes replace the old set.

Final Outcome

The passkey appears with its name and last-used information.

  • Sign in with a passkey works after signing out.
  • An authenticator code is accepted and recovery codes are stored.
BetterShield Hub Account settings where passkeys and two-factor sign-in are managed.
Example Hub account security view. Check the saved values and status on your own site.

This is how you can secure your BetterShield Hub account.

Getting Stuck? Feel free to contact our Dedicated Support Team.

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