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How To Set Team Roles and Site Access With BetterShield Hub?

2 min read

Choose a workspace role and limit a BetterShield Hub member to every site or selected sites.

In BetterShield Hub, the Members card on Settings › Team controls each person’s workspace role and the sites they can see.

Note: Sign in to your free BetterShield Hub account. Your workspace role and site permissions determine which information and actions you can use.

What it does

Roles are Owner, Admin and Viewer. Owners control the whole workspace. Administrators manage within their allowed scope. Viewers read what their scope permits.

For a non-owner, Sites they can see can be Every site or Only these sites.

Step 1: Open Settings › Team

Open Settings › Team.

BetterShield Hub Members card showing roles and site access.
A role sets the ceiling; site access can narrow it further.

Step 2: Set BetterShield Hub member roles and site access

  • Change the member’s role and save. Their current role is the default.
  • Open the member’s site access.
  • Choose Every site (default when unrestricted) or Only these sites and tick at least one site.
  • Save the access.

Making someone an owner requires a separate confirmation.

Our advice:

  • Use Viewer for review-only work.
  • Limit client staff to their own sites.
  • Reserve Owner for people responsible for membership and workspace settings.

What it can break and how to undo

Narrowing access can make sites, reports and related alerts disappear for that member. Restore the earlier role or site scope to bring them back.

An owner cannot be site-limited. Change ownership only when full control is intended.

Final Outcome

The member row shows the saved role and scope.

  • The member can open allowed sites and cannot open excluded ones.
  • Their alerts and activity views follow the same visibility.
BetterShield Hub Members card showing roles and site access.
Example Hub team access view. Check the saved values and status on your own site.

This is how you can set team roles and site access with BetterShield Hub.

Getting Stuck? Feel free to contact our Dedicated Support Team.

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