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How To Choose an Emergency Administrator Account With BetterShield Ultra?

2 min read

Mark a spare administrator, receive urgent alerts when it is used, and prepare it safely for the next emergency.

With BetterShield Ultra, mark a spare administrator, receive urgent alerts when it is used, and prepare it safely for the next emergency.

Note: These controls require the paid BetterShield Ultra add-on alongside the free BetterShield plugin.

What it does

Open BetterShield › Ultra › Administrator accounts. Emergency account marks a spare administrator for emergency use. No account is chosen by default. It is excluded from unused-account blocking, access reviews and handover. Its use creates an urgent record and a reminder to change its password.

Step 1: Open the feature

Create and secure a permanent administrator through WordPress’s Users screen if needed.

Choose an emergency administrator account: saved state and available controls in BetterShield.
Review the state and choices shown on your own site before applying a change.

Step 2: Choose an emergency administrator account

  • Choose it under Account and select Save Emergency Account. Choosing it signs its sessions out.
  • Keep its credentials outside the site. A temporary administrator cannot be the emergency account.
  • After emergency use, change its password, then confirm I Changed the Password. You cannot mark your own account as the emergency account.

With BetterShield 1.1.6 and Ultra 1.0.7 or newer, Emergency account used emails even when instant alerts are off. Mute all alerts still silences it. Check the card’s delivery warning and configure an email recipient before relying on it.

Our advice: use a spare account owned by the client or site owner and verify that the alert recipients can be reached.

What it can break and how to undo

This is oversight, not a bypass for two-factor or another new way in. A blocked or demoted account cannot provide emergency administrator access. Change or clear the selected account if it no longer qualifies; keep recovery available throughout.

Final Outcome

The card identifies the selected account and whether it is still an administrator and permitted to sign in. After legitimate use, check the incident and password-change reminder.

Choose an emergency administrator account: saved state and available controls in BetterShield.
Example Emergency account view. Check the saved values and status on your own site.

This is how you can choose an emergency administrator account with BetterShield Ultra.

Getting Stuck? Feel free to contact our Dedicated Support Team.

Close the open doors today

Install the free plugin. The first audit runs when you activate it, and all but one of the fixes wait for your choice.

Requires WordPress 6.7 or newer and PHP 8.0 or newer.

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